INFORMATION ON DATA PROTECTION in accordance with Article 13 GDPR

We, Schäftemacherei Seidich, process and store personal data that we require for the proper execution of the respective incoming orders.

According to the EU General Data Protection Regulation (GDPR), we are obliged to inform our customers about how we process and store personal data.

1. Data Controller

Firma Seidich (Schäftemacherei), Schirrmannstrasse 21, 44653 Herne – Germany

Tel. 02325 / 569656 – Fax. 02325 / 569657 – Email: service@seidich.de

Represented by the owner: Hartmut Seidich

2. Data Protection Officer

Mr. Hartmut Seidich, reachable at: Email: service@seidich.de

3. Purpose of Data Collection and Data Processing

Data processing is carried out based on legal requirements. Article 6 / Letter B of the GDPR is decisive. We exclusively store and process data that is necessary for the fulfillment of incoming orders (contract fulfillment).

4. Categories of Personal Data Processed by Us

A. Data of our clients, insofar as these are necessary for the fulfillment of orders:

• Telephone number and email addresses for necessary correspondence
• Postal addresses for delivery of shipments
• Bank and account details for regular invoicing

B. Data related to individual orders, insofar as these are necessary for proper execution:

• First and last name of the patient / end customer
• Possibly information about an existing illness (e.g., diabetes) or impairment (e.g., paralysis).
• Further personal data necessary for the order

Our clients are free to transmit the necessary information to us anonymously by assigning a customer or patient number or similar to individual orders instead of first and last names.

5. Source of Data

We receive the corresponding data from clients and customers.

6. Other Recipients of Data

We do not pass on the personal data entrusted to us to third parties. Exceptions are data that we must forward, for example, to service providers such as tax advisors, tax auditors, etc., within the scope of our duties. This is done in accordance with Art. 28 GDPR, as data is also processed there in accordance with the provisions of the GDPR.

7. Transfer to a Third Country

No transfer of personal data related to orders to a third country takes place.

8. Storage of Data Entrusted to Us

We store / retain personal data only as long as this is necessary for the execution of the order and in compliance with statutory retention periods. Currently, this is ten years for tax-relevant documents and six years for other business letters.

If we create the necessary patterns / last copies for order fulfillment, the personal data in written form (e.g., the order confirmation on which the first and last names of the respective patients / end customers are specified) will be archived physically in our archive for a period of ten years after the last use, together with any submitted templates, sketches, and other relevant information for the respective orders, along with the patterns, shaft models, and last copies. This ensures that this information is available to us again for any subsequent deliveries.

Upon request, our clients will receive information about the documents archived with us. After the ten-year retention period, from the time of last use, all documents will be destroyed in accordance with GDPR regulations.

In digital form, only the personal data necessary for invoicing (such as the first and last names of patients / end customers) for individual orders are collected and stored. Likewise, the personal data of the patient / end customer is collected for internal quality assurance measures (QMS – KVP) and for any transmission you, as the client, may request.

9. Your Rights

You have the right to receive information about the personal data collected and stored by us in accordance with the provisions of the GDPR. You also have a right to deletion or modification of the collected data, as well as to a transfer of the collected personal data.

10. Complaints

If you believe that we are not lawfully using, storing, or processing the personal data entrusted to us, you have the right to lodge a complaint with the competent supervisory authority for data protection.

The address of the supervisory authority responsible for us is:

State Commissioner for Data Protection and Freedom of Information NRW

Address: Postfach 20 04 44, 40102 Düsseldorf

Tel.: 0211 / 384 24-0

Email: poststelle@ldi.nrw.de